Thanks again!
Sorry, I might not have explained myself well because I was using a translator. With the GTX 1660, I had better performance than I do now with the RTX 5070. At least that’s what it seems like to me. While I didn’t run any tests with the 1660, I see that the performance was the same or better than it is now with a much more powerful GPU. That’s what’s strange. I was expecting something else.
Got it.
Now that’s out of my reach, unfortunately. You should contact tech support and send them your logs.
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Thank you again for your concern, you’re very kind of me!
It’s disappointing to find the latest update still hasn’t resolved this issue. It surely can’t be that hard. Adobe seem to manage it quite easily with their products. It means I can’t use the product I am paying for on 80 per cent of what I do as I refuse to work on family videos online. I have to resort to using the legacy version I own for this. Can you give a clear idea of when this will be resolved. Thanks.
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Thank you so much for writing! I’m having the same problem, and I haven’t found a solution. I’ve resigned myself to the fact that Topaz isn’t the right software for me. That’s all…
