Topaz Studio crashing while creating .jpg file

(RDavid) #1

Have re-installed TS 1.1.14 (latest version from download site) and TS crashes while creating a jpg. At times, it will crash running DeHaze or AI Clear. Not sure where to go from here.

(Don) #2

Please go to Help-> Graphics info and click the copy button and then paste it here.

(RDavid) #3

Topaz Studio Ver: 1.14.4
Operating System: Windows 10
Graphics Hardware: GeForce GT 650M/PCIe/SSE2
OpenGL Driver: 3.3.0 NVIDIA 419.67
CPU RAM (MB): 16273
VRAM [Total, Used] (MB): 2048, 1967
Preview Limit (Pixels): 4321

(Don) #4

I believe the latest driver is 425.31, try installing that by downloading from the NVIDIA website and see if that makes a difference as the 419 series were causing a problem

(RDavid) #5

YEA! I can now save .jpg files.
Thanks.
RDavid