When I open Topaz Studio 2, either as a stand alone or from Photoshop, I can’t do anything. If I click on File, edit, Community, etc or try to use Filters or looks, I can’t. Nothing happens when I click on them.,
I have uninstalled it, reinstalled it, and still the same thing. It had been working for a while, and then it stopped. Any suggestions. Thanks.
What type of computer/OS (including gen) are you using?
What do you mean you “can’t do anything”? Can you be more specific… Can you not open Studio 2 at all? Can’t you open images? Can you do both those things but not get Filters or Looks to apply? Pls describe so folks can try to assist you.
Sorry, I am using Windows 10, 64-bit. I can open Studio 2, if I go and click on File, Edit, etc, along the top of the program, nothing opens up, the drop down menus don’t show. It I have a photo open, then click on Filters or Looks, I can click and click and no menus open up for me. It’s like the program is frozen, and about all I can do is close it down. Anywhere else I click in it, it’s non-responsive. In other words, everything that should open for me is non-responsive.
I did install it with PS closed, so I don’t think that is the problem.
thanks, I just double checked and made sure PS was closed, installed TS2, and if I try and open any tool: File, Edit, view Tools Filters, Community Help, along the top, nothing opens in the drop box. If I click on Filters or Looks, the same thing. I can’t open any of the menus. I upgraded my graphics card and also checked on my OpenGl, it’s a version that is ok for TS2. I will send in a ticket. Thank you for helping