Topaz Photo AI2.0 crach as Affinity photo plugin

[ferenc.fazekas]

Immediately crash as starte as Affinity Photo plugin. How to fix it?

Steps to reproduce issue:

1. Step 1 Load image to Affinity Photo
2. Step 2 Start Plugin at Filters menu
3. Step 3 Crash

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Topaz Photo AI [v1.x.x] on [Windows/Mac]

[Lingyu]

I had another user report this same issue. Please try following the instructions they shared to fix it.

Topaz crashes when opening as a plugin to Affinity Photo

Hi Lingyu Thanks again for taking an interest in my issue, I seem to have solved the problem. I found that when I updated to Affinity 2, Affinity 1.10 was not uninstalled so I tried using Topaz Photo AI 2.0.0 from that Affinity Version and it worked. Upon checking the path to the PlugIns for Affinity 1.10 I found a version of the file TopazPhotoAI.8bf with and install date of 4th September 2023, so I assumed the Topaz update installed the new plugin in the older version of Affinity. I then copi…