Topaz Photo AI won't start

Topaz Photo AI Bugs and Issues
1

Purchased and installed today on Lenovo Yoga A940-27ICB (2020).
Processor Intel(R) Core™ i9-9900 CPU @ 3.10GHz 3.10 GHz
32 GB RAM
Windows 11 Pro 23H2
Graphics Adapter Radeon RX 560 series + Intel UHD Graphics 630

It starts and crashes right away without even opening the window.

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

Please send me your system profile information so I can check if your computer hardware is up to date.

You can securely submit your files(s) to my Dropbox using the link below.

Please be sure to send me a note here to let me know you sent something.

3

OK, here it is.

DxDiag.txt (111.5 KB)

4

OK, I have been already contacted by someone by the name Ned who asked me for the same information, and I have already sent it to him, but here it is again.

Thanks,

Massimo

PS I have relied on the forum as well

7

This topic was automatically closed after 60 days. New replies are no longer allowed.