Have just upgraded to v 1.4. Tried adding the first picture for processing (jpeg format from Nikon Z5) . Application crashes unexpectedly while processing the image. It looks as it’s when denoising the picture. I didn’t have this issue before the upgrade. I have an NVIDIA Geforce RTX 2060 graphics card in my laptop running Windows 11.
Latest logfile:
[2023-07-08 08:52:50.091, 0.00 μs] [3aa4] Info | Log directory: “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/Logs”
[2023-07-08 08:52:50.107, 17.03 ms] [3aa4] Info | Starting Crashpad handler with sessionId e657884c-7761-4b91-840f-6a825a5c59e4
[2023-07-08 08:52:50.296, 177.49 ms] [3aa4] Info | Starting Topaz Photo AI 1.4.0
[2023-07-08 08:52:50.614, 317.95 ms] [3aa4] Info | Running from known non-editor, not setting external editor mode “explorer”
[2023-07-08 08:52:50.614, 283.70 μs] [3aa4] Info | Parent process ID: 9060 “explorer” “”
[2023-07-08 08:52:50.614, 163.20 μs] [3aa4] Info | No valid files passed, not running as external editor mode.
[2023-07-08 08:52:50.614, 3.47 ms] [3aa4] Info | Starting local server “4488960b74f9ae24c50c0bc97f073813”
[2023-07-08 08:52:50.619, 2.91 ms] [3aa4] Info | Using Graphics API Index 4
[2023-07-08 08:52:50.619, 215.40 μs] [3aa4] Info | Setting up translations
[2023-07-08 08:52:50.619, 6.09 ms] [3aa4] Info | Finished setting up translations
[2023-07-08 08:52:50.677, 57.54 ms] [3aa4] Info | Loaded Inter font from resources
[2023-07-08 08:52:50.677, 334.90 μs] [3aa4] Info | Initializing QML engine
[2023-07-08 08:52:50.677, 2.26 ms] [3aa4] Warn | Invalid QML element name “TImageSettings”; value type names should begin with a lowercase letter
[2023-07-08 08:52:50.677, 4.34 ms] [3aa4] Info | Model Dir: “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models”
[2023-07-08 08:52:51.357, 668.73 ms] [3aa4] Info | Refreshing authentication
[2023-07-08 08:52:51.392, 31.82 ms] [3aa4] Info | JWT status: “new_seat”
[2023-07-08 08:52:51.688, 304.97 ms] [3aa4] Info | QML engine initialized
[2023-07-08 08:52:54.301, 2.61 s] [3aa4] Info | [AIE] AIEngine mode: Normal 2.1.96
[2023-07-08 08:52:54.308, 2.55 ms] [3aa4] Info | Changing models directory to: “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models” from “”
[2023-07-08 08:52:54.308, 913.40 μs] [3aa4] Info | [AIE] ModelManager setting path to C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models
[2023-07-08 08:52:54.308, 136.10 μs] [3aa4] Info | [AIE] 000001FD7329E3D0 loadModelInfoMap called at C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models
[2023-07-08 08:52:54.797, 498.34 ms] [3aa4] Info | Loaded following models: QList(“Auto Param - Autopilot Noise Blur”, “Auto Param - Denoise Auto”, “Denoise - Low Light”, “Denoise - Low Light Beta”, “RAW - Linear RAW”, “RAW - RAW”, “RAW - RAW Strong”, “Face Recovery - Face Color Correction”, “Face Recovery - Face Perfect”, “Face Recovery - Face Mask”, “Face Recovery - Face Parse Large”, “Face Recovery - Face Parse Small”, “Face Recovery - Face Parse Filtering”, “Enhance - CGI”, “Enhance - Standard”, “Auto Param - ggn_ap”, “Enhance - High Fidelity”, “Enhance - Low Resolution”, “Denoise - Severe Noise”, “Denoise - Severe Noise Beta”, “Auto Param - landscape”, “Sharpen - Sharpen Standard”, “Auto Param - Sharpen Standard Auto”, “Auto Param - Sharpen Motionblur Auto”, “Sharpen - Sharpen Motionblur”, “Auto Param - portrait”, “Auto Param - subject”, “Auto Param - subject”, “Auto Param - new”, “Sharpen - Sharpen Strong”, “Text Recovery - Text Parse”, “Text Recovery - Text Refine”, “Text Recovery - Text Refine Noisy”)
[2023-07-08 08:52:54.813, 5.55 ms] [3aa4] Info | [Window] Owned screen exists at: QPoint(0,0) Max width/height: 1536 816 Ratio: 1.25 1.25
[2023-07-08 08:52:54.813, 161.70 μs] [3aa4] Info | [Window] OSUtils constructor - Maximum window width/height: 1536 816
[2023-07-08 08:52:56.200, 0.00 μs] [724] Info | Model dir set to existing path
[2023-07-08 08:52:56.200, 139.30 μs] [724] Info | Changing models directory to: “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models” from “C:/ProgramData/Topaz Labs LLC/Topaz Photo AI/models”
[2023-07-08 08:52:56.200, 5.94 ms] [724] Info | Loaded following models: QList(“Auto Param - Autopilot Noise Blur”, “Auto Param - Denoise Auto”, “Denoise - Low Light”, “Denoise - Low Light Beta”, “RAW - Linear RAW”, “RAW - RAW”, “RAW - RAW Strong”, “Face Recovery - Face Color Correction”, “Face Recovery - Face Perfect”, “Face Recovery - Face Mask”, “Face Recovery - Face Parse Large”, “Face Recovery - Face Parse Small”, “Face Recovery - Face Parse Filtering”, “Enhance - CGI”, “Enhance - Standard”, “Auto Param - ggn_ap”, “Enhance - High Fidelity”, “Enhance - Low Resolution”, “Denoise - Severe Noise”, “Denoise - Severe Noise Beta”, “Auto Param - landscape”, “Sharpen - Sharpen Standard”, “Auto Param - Sharpen Standard Auto”, “Auto Param - Sharpen Motionblur Auto”, “Sharpen - Sharpen Motionblur”, “Auto Param - portrait”, “Auto Param - subject”, “Auto Param - subject”, “Auto Param - new”, “Sharpen - Sharpen Strong”, “Text Recovery - Text Parse”, “Text Recovery - Text Refine”, “Text Recovery - Text Refine Noisy”)
[2023-07-08 08:52:56.278, 1.47 s] [3aa4] Info | Overwriting binding on QObject_QML_151::basicBrushSize at qrc:/imageenhance/views/rightPanel/controls/TextControls.qml:290 that was initially bound at qrc:/imageenhance/views/rightPanel/controls/TextControls.qml:137:9
[2023-07-08 08:52:56.325, 52.69 ms] [3aa4] Info | Overwriting binding on QObject_QML_212::basicBrushSize at qrc:/imageenhance/views/rightPanel/controls/SubjectControls.qml:438 that was initially bound at qrc:/imageenhance/views/rightPanel/controls/SubjectControls.qml:187:9
[2023-07-08 08:52:56.388, 63.41 ms] [3aa4] Info | Device pixel ratio changed: 1 => 1.25
[2023-07-08 08:52:56.388, 257.70 μs] [3aa4] Info | Device pixel ratio changed: 1 => 1.25
[2023-07-08 08:52:56.404, 6.60 ms] [3aa4] Info | Overwriting binding on QObject_QML_55::currentScale at qrc:/imageenhance/views/preview/ImagePreviewState.qml:49 that was initially bound at qrc:/imageenhance/views/preview/ImagePreviewState.qml:76:9
[2023-07-08 08:52:57.049, 648.36 ms] [3aa4] Warn | qrc:/imageenhance/elements/TMenuItem.qml:90:5: QML Shortcut: Shortcut: Only binding to one of multiple key bindings associated with 12. Use ‘sequences: [ ]’ to bind to all of them. | (qrc:/imageenhance/elements/TMenuItem.qml:90)
[2023-07-08 08:52:57.049, 1.38 ms] [3aa4] Warn | qrc:/imageenhance/elements/TMenuItem.qml:90:5: QML Shortcut: Shortcut: Only binding to one of multiple key bindings associated with 11. Use ‘sequences: [ ]’ to bind to all of them. | (qrc:/imageenhance/elements/TMenuItem.qml:90)
[2023-07-08 08:52:57.334, 281.47 ms] [3aa4] Warn | qrc:/imageenhance/elements/TListSelect.qml:55:9: QML GridView: Binding loop detected for property “currentValue” | (qrc:/imageenhance/elements/TListSelect.qml:55)
[2023-07-08 08:52:57.396, 65.40 ms] [3aa4] Warn | qrc:/imageenhance/elements/TListSelect.qml:55:9: QML GridView: Binding loop detected for property “currentValue” | (qrc:/imageenhance/elements/TListSelect.qml:55)
[2023-07-08 08:52:57.463, 61.09 ms] [3aa4] Info | Controls changed
[2023-07-08 08:52:57.648, 187.07 ms] [3aa4] Info | Device pixel ratio changed: 1 => 1.25
[2023-07-08 08:52:57.648, 967.50 μs] [3aa4] Info | Device pixel ratio changed: 1 => 1.25
[2023-07-08 08:52:57.648, 1.05 ms] [3aa4] Info | Device pixel ratio changed: 1 => 1.25
[2023-07-08 08:52:58.001, 348.68 ms] [3aa4] Info | Overwriting binding on TThumbnailWriter_QML_282::thumbnails at qrc:/imageenhance/views/auth/WelcomeScreen.qml:26 that was initially bound at qrc:/imageenhance/views/auth/WelcomeScreen.qml:22:9
[2023-07-08 08:52:58.089, 89.87 ms] [3aa4] Info | [Window] Setting geometry called: QRect(0,0 1536x816)
[2023-07-08 08:52:58.089, 144.30 μs] [3aa4] Info | [Window] Setting window geometry to QRect(0,0 1536x816)
[2023-07-08 08:52:58.289, 201.30 ms] [3aa4] Info | Auth state changed: Owned | (qrc:/imageenhance/main.qml:668, onStateChanged)
[2023-07-08 08:52:58.289, 451.10 μs] [3aa4] Info | Starting with files QList()
[2023-07-08 08:52:58.385, 93.27 ms] [3aa4] Info | QML engine loaded
[2023-07-08 08:53:00.168, 1.78 s] [3aa4] Info | JWT status: “new_seat”
[2023-07-08 08:53:00.168, 219.50 μs] [3aa4] Info | Auth response | valid: true | owned: true | expired: false | inactive: false | no seats: false | license expiration: “2024-06-18”
[2023-07-08 08:53:00.225, 57.76 ms] [3aa4] Info | Auth state changed: Owned | (qrc:/imageenhance/main.qml:668, onStateChanged)
[2023-07-08 08:53:00.391, 166.78 ms] [3aa4] Info | Found 0 new app versions
[2023-07-08 08:53:00.394, 181.60 μs] [3aa4] Info | Update check response: true false
[2023-07-08 08:53:02.907, 2.51 s] [3aa4] Info | Overwriting binding on TMultiComboBox_QMLTYPE_240::currentItems at qrc:/imageenhance/views/prefs/sections/AutoPilotPreferences.qml:27 that was initially bound at qrc:/imageenhance/views/prefs/sections/AutoPilotPreferences.qml:197:13
[2023-07-08 08:53:04.793, 1.89 s] [3aa4] Warn | QFSFileEngine::open: No file name specified
[2023-07-08 08:53:04.793, 555.50 μs] [3aa4] Warn | QFSFileEngine::open: No file name specified
[2023-07-08 08:54:31.080, 1.44 m] [3aa4] Info | Opening directory: “c:/ProgramData/Topaz Labs LLC/Topaz Photo AI/Logs”
Steps to reproduce issue:
- Step 1 selected picturefile using browser button
- Step 2
- Step 3
Topaz Photo AI [v1.x.x] on [Windows/Mac]
