Topaz Photo AI V1.3.6 Hangs

Hi, I upgraded to the latest version of Topaz Photo AI today and two times it has started hanging. Version is 1.3.6 running on Windows 11 with 32 gb memory and an Nvidea Geoforce GPU. It seems to to start processing another image before the previous image has finished. I have not experienced this with any previous versions.

Hi there! Please be sure to include your computer’s system profile and your logs from Topaz Photo AI so we can troubleshoot. You can gather your log files from the app by first recreating this behavior within the app, and then going to Help > Open Log Folder. Upload all of these log files to this thread and we can review them.

How to Obtain Your System Profile (Windows)

How To Obtain Your System Profile (Mac)*

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