Topaz Photo AI -- So Slow - A Workflow Killer

I’ve been using Topaz Photo for about a month. My Gosh! It is painfully slow compared to DeNoise. Is it trying to do too much. I don’t get it.

My Computer Specs:
Running Sonoma 14.1.1
2 GHz Quad-Core Intel Core i5
Intel Iris Plus Graphics 1536 MB
Memory 16 GB 3733 MHz LPDDR4X

1 Like

Please follow the instructions below to perform a clean install to better troubleshoot why you had this problem with Topaz Photo AI:

Start by clearing any previous plist files that are on your computer for Topaz Photo AI by following the steps in the link below:

Topaz Photo AI | plist Files Mac

After you have done this, disable any antivirus, firewall, VPN, or proxy software that might be active on your computer. These tools are sometimes known to interfere with the installer’s ability to download the model files.

Please also ensure that the Topaz Photo AI installer has all the proper settings in your system by going to your Mac System Settings > Privacy & Security tab and scrolling down to the security section. You will want to make sure you have 'App Store and identified developers ’ selected. Here is a video example:

Example of Proper System Preferences

Finally, rerun the installer. You can download a new installer from the downloads page directly :

Topaz Labs Download Page

Let me know how that goes for you and I’ll keep an eye out for your reply.

Sorry for the delay. This helped. All the normal features (Denoise and Sharpen) run quite quickly and smoothly now. The AI Remove feature is still super slow. Perhaps it is just my computer, I don’t know. However, it works quite well. I’ve attached a before and after pic to show how well the remove tool helped me out. The after pic was also denoised and sharpened. Works great!

Thanks,
Corby