I’ve just purchased this software today after watching many glowing reports - it worked for a total of 3 images and then decided to stop working altogether! This fault is happening in both Lightroom plugin and standalone versions. Please help!
O/S Sequoia 15.0
Lightroom Classic 13.5.1
Thanks
Loui
Steps to reproduce issue:
Topaz Photo AI [v1.x.x] on [Windows/Mac]
I’d like to get some more information to help troubleshoot the problem you are having.
Could you send us your computer’s full system profile?
Also if you can, please try to recreate this crash in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this thread.
If you would prefer you can securely submit your files(s) to my Dropbox using the link below. Make sure to send me a note to let me know you sent something. 
Hi John, thanks for your response. I finally got it working after reinstalling, so far it appears to be working fine
