Topaz Photo AI isn't working properly and it's freezing during every step

The program isn’t working well at all. since the last a few updates I can’t click inside the program I can’t preview images in realtime. Every action takes a few minutes to be applied even if it’s a click to change the view screen for example.

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v2.4.1] on [Mac]

Please follow the instructions below to fix this issue:

Topaz Photo AI Freezes on Importing Image (Mac)

Let me know if it’s working after doing this.

If you are still experiencing problems after following these steps please reach out to us at the following link:

Topaz Labs | Support Page

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