After installing Topaz Photo AI version 2.2.0, the program is no longer listed within my Nvidia Gforce Experience dashboard, all other topaz products are still listed and executable.
- See screen shot 001.
After saving enhanced photos, they are not visible or accessible using Windows Explorer or any other application in my PC.
- Screen shot 001, Windows explorer, displays two only jpg files
All photo files are listed and accessible when opening with Topaz Photo AI.
- Screen shot 002, Topaz Photo AI displays fifteen jpg
Steps taken try and correct the problem
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Reboot
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Cold Boot
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Uninstall and reinstall.
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See attached DxDiag file.
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See attached Topaz Photo installer log.
Is there any way to get a link to the previous version?
Up until this version, I’ve never had a problem with Photo AI.
DxDiag.txt (91.3 KB)
Topaz Photo AI Installer Log.txt (4.9 MB)