Topaz Photo AI - Error could not run model

Topaz Photo AI Bugs and Issues
1

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]Keep getting error message after running program. It says" Error: Could not run model". I have tried to run a repair install, an uninstall and a reinstall. Still getting same message.

Steps to reproduce issue:

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Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

Getting an error message “Error, Could not run model”. Tried repair installation. Then tried uninstall and reinstall. Still getting error message.

3

Please open Topaz Photo AI, go to the menu bar on the top and click the Help > Open Log Folder menu option. Attach all the logs files that you can see in the window that opens.
Log Folder

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