Topaz Photo AI 3.2.1 is Getting hung up exporting new images back to Mac Photos

Topaz Photo AI Bugs and Issues
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I have Topaz Photo AI 3.2.1. I also have a Mac Studio running Sequoia 15.0. I am able to export an image from photos and edit it in Topaz Photo AI. However when I select “Export to Apple Photos” it gets hung up. The image never makes it back to my Photos app. It just keeps spinning.

Topaz Photo AI [v1.x.x] on [Windows/Mac]

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Please follow the instructions below to perform a clean install to troubleshoot better why you had this problem with Topaz Photo AI:

  1. Be sure you have fully closed any plugins, such as Apple Photos, Photoshop, etc.
  2. Clear any previous plist files on your computer for Topaz Photo AI | Topaz Photo AI | plist Files Mac
  3. Disable any antivirus, firewall, VPN, or proxy software that might be active on your computer. These tools sometimes interfere with the installer’s ability to download the model files.
  4. Ensure that the Topaz Photo AI installer has all the proper settings in your system by going to your Mac System Settings > Privacy & Security tab and scrolling down to the security section. You will want to make sure you have ‘App Store and identified developers’ selected | MacOS | Example of Proper System Preferences
  5. Rerun the installer. You can download a new installer from your account’s download page | Topaz Labs | My Account | Download Page

Let me know how that goes for you and I’ll keep an eye out for your reply.

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