Topaz Photo AI 3.1.0 ruins all functionality

[alexander.wang]

After updating to version 3.1.0, Topaz Photo AI no longer works as expected. This update is a total disaster.

1. No longer have functionality to click on the screen to change to the un-enhanced version. This makes it more difficult to compare original vs enhanced version
2. Denoising and/or /sharpening 60mb TMP files now removes detail and adds artifacts that did not occur in previous versions
   
   

[john.topazlabs (John S)]

With the most recent update you can now press and hold the Space bar to switch between the Enhanced and Not Enhanced images you are working with while using Topaz Photo AI

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

1. The original image file.
2. The processed image.
3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.

[alexander.wang]

Hello,
I’ve uploaded images to the drop box.

You’ll see that denoise introduces unexpected abberations in the image. Sharpen alone does not do that.
Alex

[john.topazlabs (John S)]

Thanks for sending those in, I see the problem you are reporting in these images.

To help get the developers more information about why this might be occurring would you please send me your system profile information:

• How To Obtain Your System Profile (Windows)
• How To Obtain Your System Profile (Mac)

You can securely submit your files(s) to my Dropbox using the link in the above comments.