Topaz Photo AI 2.4.2 squashing aspect ratio on crop + save

Seems to happen when cropping and rotating.

Original on left, result on right (opened in Photoshop after the fact):

Doesn’t happen if I process the same photo the same way, but leave off the crop/rotate.

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

  1. The original image file.
  2. The processed image.
  3. A screenshot or description of the settings panel in crop so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.

@john.topazlabs I have the original but I already trashed the processed image. I could run the original again and see if I get the same result a third time (I did it twice the first time with similar result). Want that?

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That sounds great! Please try to replicate this issue and then send those files over and we can continue to troubleshoot this problem together :slight_smile: