Topaz Photo AI 2.2 - Crashes when saving any photos

Topaz Photo AI 2.2 - Crashes when saving any photos

Steps to reproduce issue:

All images I run including ones which worked on previous version are now crashing everytime I save using this latest version. I have tried input as .JPG .TIFF, various sizes and output directory on same drive as well as seperate drive but still crashes


Topaz Photo AI [v1.x.x] on [Windows/Mac]

Thanks for reaching out. Please update Topaz Photo AI to v2.0.1 which was just released and let me know if it’s still crashing.

If it is, open Topaz Photo AI, go to the menu bar on the top and click the Help > Open Log Folder menu option. Attach the logs files that you can see in the window that opens.

I should be able to determine what is happening and send next steps with this information.

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