Topaz Photo AI 1.3.12: Model not found. Just updated a few minutes ago

Occurred during face recovery.

A couple of minutes ago, it actually crashed.

Windows 10, 22H2, OS build 19045.3086, NVIDIA GeForce GTX 1070 [Display adapter]

AMD Ryzen 7 1700 (8 cores), 48GB RAM, many terabytes of available storage.

Hi there! Please be sure to include your computer’s system profile and your logs from Topaz Photo AI so we can troubleshoot. You can gather your log files from the app by first recreating this behavior within the app, and then going to Help > Open Log Folder. Upload all of these log files to this thread and we can review them.

How to Obtain Your System Profile (Windows)

Please try reinstalling Topaz Photo AI. The missing model file should be added back when you run the installer again.

You can get another installer here:

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