Topaz Photo AI 1.2.10 crashing everytime I try to edit a photo

Topaz Photo AI Bugs and Issues
1

I open a photo and it starts detecting everything to do. When it gets to removing noise it crashes everytime.

Steps to reproduce issue:

  1. Open photo
  2. Let the AI choose what to do
  3. Crash

Topaz Photo AI [v1.x.x] on [Windows/Mac]
2023-04-09-19-47-42.tzlog (73.3 KB)

2

Please attach the required information for reporting a bug.

3

Thank you, sorry for missing that.
DxDiag.txt (115.8 KB)
I attached the log file from the crash in the first message. Here is the system Profile information.

The version is 1.2.10

Like I stated before, all I do is load a photo and it starts detecting what to do then crashes. I’ve tried multiple photos with the same crash.

This started when I updated to the latest version

4

Download and install the latest driver for your GPU from the NVIDIA website as yours is way out of date.

1 Like
5

Well, wouldn’t you know… That fixed it… Thank you :slight_smile:

1 Like
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