I open a photo and it starts detecting everything to do. When it gets to removing noise it crashes everytime.
Steps to reproduce issue:
- Open photo
- Let the AI choose what to do
Topaz Photo AI [v1.x.x] on [Windows/Mac]
2023-04-09-19-47-42.tzlog (73.3 KB)
Please attach the required information for reporting a bug.
Thank you, sorry for missing that.
DxDiag.txt (115.8 KB)
I attached the log file from the crash in the first message. Here is the system Profile information.
The version is 1.2.10
Like I stated before, all I do is load a photo and it starts detecting what to do then crashes. I’ve tried multiple photos with the same crash.
This started when I updated to the latest version
Download and install the latest driver for your GPU from the NVIDIA website as yours is way out of date.
Well, wouldn’t you know… That fixed it… Thank you