Topaz Photo A1 can't see any difference

I have installed updates - but I never see any difference. Also states could not load model. I have looked at all the requirements and I meet them on my MAC. I have just put this down to bad luck and not used, but thought I would try again - after updates still not seeing any changes.

can I get a refund.

This is a user to user forum, you need to raise a support request at the main website.

Hi Kim,

I am so sorry to hear that! Please open a support ticket and we will help you right away!