Topaz photo 3.3.1 incorrect brightness displayed, much slower than previous version

Topaz Photo AI Bugs and Issues
1

Just downloaded latest version and am having too serious issues.

  1. First, images appear significantly darker than the original image. Deep shadow areas are crushed.
    Haven’t had this problem on previous versions
  2. Preview and processing time is significantly longer than previous version.

Topaz Photo AI [v13.3.1] on [Windows

2

Please send me your system profile information so I can check if your computer hardware is up to date.

You can securely submit your files(s) to my Dropbox using the link below.

Please be sure to send me a note here to let me know you sent something.

3

Thanks John, sent to dropbox.
Cheers,
–Mark

4

Thanks for sending in that information.

I want to see if updating your GPU driver will resolve the problem, as there is a more up-to-date driver that has been released.

Please use the following link to update your driver:

After the update, let me know if you are still experiencing the problem.

5

That’s strange, the one that is showing that I have installed in Geforce Experience is the same one! It’s also telling me I have the latest version of studio driver.
–Mark

6

Can you try adjusting the AI Processor to see if you continue to have the same problem you have reported?

To do so, open Photo AI and then go to Preferences > General. Set the AI Processor to CPU, then click Apply.