Topaz on Mac has stopped working

Ever since release 1.3.1, Topaz on my Mac has stopped working. When I go to save the updated image, it will not post the updated topaz image to my desktop. I reloaded Topaz again today with 1.3.4 and the same thing is happening. It posts the original light room image, not the updated topaz image.

This issue needs to be fixed please.


Bob Lamb

Hi there! Please be sure to include your computer’s system profile and your logs from Topaz Photo AI so we can troubleshoot. You can gather your log files from the app by first recreating this behavior within the app, and then going to Help > Open Log Folder. Upload all of these log files to this thread and we can review them.

How to Obtain Your System Profile (Windows)

How To Obtain Your System Profile (Mac)

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