Topaz not recognizing my GPU

Topaz Products Product Technical Support
1

I have a Dell XPS 15 with quad-core i7 processor, 32GB of RAM, 500GB SSD drive, and a 4GB NVIDIA GeForce GTX 1050 GPU. Topaz seems overly sluggish, and certain apps like Adjust AI are almost unusable (it’s been this way through all of the updates). I just opened Adjust AI and clicked on the “Graphics Info” option in the menu. I might be missing something, but it appears that the app is not recognizing my GPU. Here is the info:

Application & Version: Topaz Adjust AI Version 1.0.5

Operating System: Windows 10 (10.0)
Graphics Hardware: Intel(R) HD Graphics 630
OpenGL Driver: 3.3.0 - Build 27.20.100.9171
CPU RAM: 32619 MB
Video RAM: 1500 MB Total, 1200 MB In Use
Preview Limit: 3466 Pixels

Any idea why this doesn’t reflect my dedicated 4GB NVIDIA GPU? Even without that, why - with 32GB of CPU RAM - would I be showing such low Video RAM?

This really impacts my use of Topaz Labs. Any help would be most welcome. Thanks!

2

Go to the Graphics settings in the Windows settings and add your applications there and allocate the high performance GPU to them. Also please make sure the NVIDIA drivers are updated from the NVIDIA website, the latest version should be v461.92

1 Like
3

AI Processor can’t use my gtx1060 :neutral_face:
i selected to use gpu but still use my veryold cpu
GPU is 0% usage (3D, encoder, decoder, vram around ~100mb)
driver are updated to latest version
how to fix that???