Topaz not placing processed images back to lightroom classic after update to version 3.03

[TOPAZ is not placing processed images back to lightroom classic after update to version 3.03

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

Let’s try resetting your Lightroom plugin to start with the troubleshooting process. Please follow these directions below:

  1. Close Lightroom fully.
  2. Run the Topaz Photo AI installer again. Get a new one from the downloads page: Topaz Labs Downloads
  3. Open Lightroom and check the File > Plug-ins Extras again.

Also open Topaz Photo AI and go to Preferences > General > Lightroom Classic and make sure that you have the option to Place processed images back into collections enabled.

Screenshot-2024-06-03-at-7-16-50--AM.png

After you have done these steps let me know if the plugin is working again.

Topaz Labs Documentation | Topaz Photo AI | Plugins | Lightroom Classic

If it does not, open Topaz Photo AI, go to the menu bar on the top, and click the ‘Help > Open Log Folder’ menu option. You should be able to attach the whole folder to this email to send to me.

tpaiLogRequest.png