Topaz logo label on files causing problems

Topaz Products Product Technical Support
1

I shoot 200 exposures with a tripod and Fuji X30 which are stored on a Sandisk in the camera where it was just formatted to erase all existing files. The shot files are RAW (RAF). At home I open the file folder with Mac to check the thumbnail content. But wait! the thumbs are displayed with the Topaz logo blocking the image view. Most eventually change and they can show up again when not wanted in various situations.

Please fix this; my time is being wasted. These are not your files and the logo should go!

John

2

I’m not a Mac user, but on Windows this is a function of the OS file-type->app mapping ie which application is configured to open the files.

You should be able to change that default to some other default - maybe Apple Photos?

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