Topaz Labs Video AI will not update!

Just shoot me. I have attempted to download and update Video AI four times from my computer, and twice from your site. Not once did this work. Moreover, I was told by your company that if I downloaded Photo AI it would re-appear in Photoshop. It hasn’t.

Hello, could you send us a note at help@topazlabs.com so that our team could take a closer look at this bug? Thanks!