Topaz Impression 2 - Presets not visible

I upgraded to Impression 2 but non of the preset show…What did I do wrong.

Did you run it as a stand alone first to let the presets populate? If that’s not the issue maybe this article will help.

https://support.topazlabs.com/hc/en-us/articles/216197647-How-to-Fix-Missing-Presets

Hi
I have this problem, but the reply of Kathy results in a “page not found”. Could you please help?
Thanks
Juergen