Topaz has error shortly after start of processing

[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered
  2. Your system profile
  3. Your log files (Help > Logging > Get Logs for Support)
  4. Any screenshots as necessary

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

I have the files you want but I don’t know how to attach them.

You can email them to the support team and open a ticket directly and they will reply. That way you can just attach the zipped folder from the log files folder there.

help@topazlabs.com

Thank you.

I have sent the requested files to the email address you provided.

John Meixel