Topaz Gigapixel suddenly shuts down while loading the image

Hello, I have recently installed Gigapixel 8 on my desktop and my laptop. It worked on both machines as I upgraded it. Today it is NOT working on either of the two. I open an image to upscale. It loads it, works in order to detect the face and then suddenly it shuts down. This happens with any image I load. I have restarted the system, but there it gets stucked again.
Hope you can assist and help me.
Thanks a lot :slight_smile:

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I just updated my software to 8.0.0 and i am having the exact same issue.

same issue.