Topaz does not open!

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]
For some reason, topaz does not open! I click on it, it opens it up then a few seconds later it shuts down!

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

Hi @nathanswildlifephoto, please include your system profile and your log files from Topaz Photo AI.

How To Obtain Your System Profile (Windows)

How To Obtain Your System Profile (Mac)

DxDiag.txt (97.9 KB)

There it is! this problem is with all the topaz software. the moment I open it, it flashes off!

Thanks, please try updating your Intel drivers using the link below;

This did not work?!

Let’s update the rest of your computer drivers from the Dell website. Use the automatic updater and then reboot your computer.

After doing this, try deleting the Topaz Labs application registries and running the application after doing this.
How to Clear Your Topaz Labs Registry Entries (Windows)

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