Hi there, i just purchased topaz ai photo. i successfully completed 1 picture. The next time i used the program it started crashing, it does this every time. Im a newbie here and need some help pls. I have read some of the bugs and fixes comments and it looks like im going to have to send the logs. here goes…
2023-11-20-14-48-34.tzlog (30.5 KB)
2023-11-20-14-50-30.tzlog (30.4 KB)
2023-11-20-14-59-27.tzlog (68.0 KB)
2023-11-20-14-45-7.tzlog (30.5 KB)
2023-11-20-14-46-32.tzlog (68.3 KB)
2023-11-21-10-19-0.tzlog (29.2 KB)
2023-11-20-15-00-48.tzlog (72.2 KB)
2023-11-20-15-05-52.tzlog (29.3 KB)
2023-11-21-10-08-49.tzlog (29.3 KB)
2023-11-21-10-15-24.tzlog (67.8 KB)
2023-11-21-10-33-35.tzlog (27.4 KB)
my system info:
Device name | DESKTOP-4CM1FB3 |
---|---|
Processor | Intel(R) Core™ i7-5600U CPU @ 2.60GHz 2.60 GHz |
Installed RAM | 8.00 GB (7.88 GB usable) |
Device ID | A49DBE93-71D0-449D-802F-85AD0CD41836 |
Product ID | 00330-80000-00000-AA824 |
System type | 64-bit operating system, x64-based processor |
Pen and touch | No pen or touch input is available for this display |
Edition | Windows 10 Pro |
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Version | 22H2 |
Installed on | 12/30/2021 |
OS build | 19045.3570 |
Experience | Windows Feature Experience Pack 1000.19052.1000.0 |