Topaz close direct when I load a picture after updating

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

  1. When I load a picture in Topaz It run the software and just at the end it stops and close topaz?
    It happend after updating a new version on my macbook on my imac it works perfectly.

What can I do about it?


Topaz Photo AI [ [v3.3.1] on [Mac]

I have the same issue; every photo I open results in a crash. I tried changing the processor dropbox, and it doesn’t help, I tried to re-install, and it doesn’t help either.

Please send me your system profile information so I can check if your computer hardware is up to date.

You can securely submit your files(s) to my Dropbox using the link below.

Please be sure to send me a note here to let me know you sent something.

This topic was automatically closed after 60 days. New replies are no longer allowed.