Topaz AI would not open ARW

I opened a folder of images (medium compressed raw) on my desktop and dragged 3 different images into the Topaz AI window. None were recognized by the app.

Can you upload the images here so I can test it out on my end? Let me know if you’d rather share the images privately.

Link to original DNG and DNG-2. Many files with over-exposed or large white areas exhibit the issue.


Google Drive: Sign-in



—Ken Gray

@telefoto I don’t have access to the folder unfortunately. You can submit a support ticket at using the beacon at the bottom right corner. We’ll be able to securely collect images that way.