Topaz AI v2.01

[daisinc54]

Use this as a plugin with Affinity Photo 1.10 . Worked fine until i upgraded to version 2.01 , now crashes when i try to invoke the plugin . , My processor is a AMD Ryzen 3 2200G with Radeon Vega Graphics 3.50 GHz Hope you can sort this out soon

[tim.he]

Can you upload the log files so I can see what’s going on in the application. To do that, open Topaz Photo AI and go to the Help > Open Log Folder menu option and upload all the logs in the folder.

Also, here’s a link to update your graphics card drivers in case they need optimizing: https://drivers.amd.com/drivers/installer/23.10/whql/amd-software-adrenalin-edition-23.9.1-minimalsetup-230905_web.exe

[Lingyu]

I had another user report this same issue. Please try following the instructions they shared to fix it.

Topaz crashes when opening as a plugin to Affinity Photo

Hi Lingyu Thanks again for taking an interest in my issue, I seem to have solved the problem. I found that when I updated to Affinity 2, Affinity 1.10 was not uninstalled so I tried using Topaz Photo AI 2.0.0 from that Affinity Version and it worked. Upon checking the path to the PlugIns for Affinity 1.10 I found a version of the file TopazPhotoAI.8bf with and install date of 4th September 2023, so I assumed the Topaz update installed the new plugin in the older version of Affinity. I then copi…