Topaz AI Not Updating

Topaz Photo AI Bugs and Issues
1

I am running Topaz Photo AI 2.1.3 on Windows 11. When I start the App a red banner appears in the top right corner which says 3 Updates Available. I click on it and get a window with 3 new updates. I click on the blue Update button and I click on it. A new black button appears in the top right corner which says Install Now. When I click on the Install Now button Topaz closes down and nothing happens. When I next open Topaz I get the same red update button. I have tried Restarting my PC disabling my anti virus software,(Windows Defender) and the problem persists.

Any Help

Bernard

Steps to reproduce issue:

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Topaz Photo AI [v1.2.1.3] on [Windows 11]

2

Sometimes the in-app updater doesn’t work. You can download the latest version from the main Topaz website or from the top of the page in the TPAI discussion forum. You might want to delete the earlier version first as an additional precaution.

3

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