Topaz AI & HDR's

I’m wanting to use Topaz AI on an HDR file. The file loads fine & the process is as with any other file. The only export option it seems that retains the HDR aspects is DNC. It begins the process then fails. This a bug or am I missing a step?

Please take a screen recording of this behavior so I can see exactly what is happening.

Loom is a great free application for this: Loom | Free Screen & Video Recording

Not sure if a recording would help much but, here’s a screen shot the error message:

Mark

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

  1. The original image file.
  2. The processed image.
  3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.

Zip file sent. Screen shots & original HDR.