Topaz AI crashes when setting cropping on dng images from Lightroom Classic

Topaz often crashes when setting crop margins. Sometimes after first margin movement, sometimes second, sometimes third.

Steps to reproduce issue:

  1. Invoke Topaz from LRC
  2. When allowed select crop
  3. move margins (sometimes crash on first movement, other times not until subsequent movement. Occaisionally it works as it is supposed to and one can crop image. Once image crop is accepeted all else goes as expected.

Topaz Photo AI [v1.x.x] on [Windows/Mac]

Let’s try to reset your Lightroom plugin to try and get it working for you. You can follow the directions below to reset your Lightroom plugin:

  1. Close Lightroom fully.
  2. Run the Topaz Photo AI installer again. Get a new one from the downloads page: Topaz Labs Downloads
  3. Open Lightroom and check the File > Plug-ins Extras again.

Let me know if those steps get it working again.

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