Topaz AI crashes every photo

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

The rendering is complete, then when I save to Save the photo, it crashes and the file is there with the size of 0. This happens whether I open AI from the right click Open As or I drag in the JPG file.

This is so frustrating opening the software for every photo and none are saved.

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

Please provide the required information detailed in the Bugs and Issues thread.

Where are you saving to? If it is NAS is it allocated a drive letter?

This topic was automatically closed after 60 days. New replies are no longer allowed.