Topaz AI 2.3.2 not loading my images

when working from LR, to PS, then using the plug in option in PS my image takes for ever to load. This wasn’t an issue previously. Not sure why this is happening now? Additionally when the image does finally load Topaz will not allow me to make my selction/changes and will leave it stuck on the auto generated option.

What is going on?

Hi,

I’m glad you reached out to us.

Photo AI should integrate automatically. However, if it didn’t, please be sure Photoshop and Lightroom are closed and then reinstall Photo AI.

After this, go to Help>Install Photoshop Plug Ins . Close apps, and check if Photo AInow appear in Photoshop under Filters

If the auto integration does not work, then you may need to use the manual steps below. This shows Sharpen AI as an example, and the other apps will follow the same steps: Sharpen AI Photoshop Plug In Integration

If you still have any conflicts, please send back some screenshots of what you see.

Let me know if that works for you!