Topas Photo AI beta - Crash while using Light Adjustment Tool - Editing Subject

[Added Adjust Lighting tool. Changed Selection from All to Subject; edited Subject with Erase tool… while doing so crash occurred.]

Steps to reproduce issue:

  1. Step 1 Open image in Topaz AI and allow program to make suggested edits
  2. Step 2 Add Adjust Lighting tool. Change Auto-Selection from ALL to Subject
  3. Step 3 Edit Subject as selected with Paint/Erase brush
    Crash occurs which closes the program.

Topaz Photo AI [v1.x.x] on [Windows/Mac]

I’d like to get some more information to help troubleshoot the problem you are having.

Could you send us your computer’s full system profile?

Also if you can, please try to recreate this crash in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this thread.

If you would prefer you can securely submit your files(s) to my Dropbox using the link below. Make sure to send me a note to let me know you sent something. :slight_smile:

Dropbox File Request