Theia Model broken

[norman.roscher84]

When selecting the Theia Model, VideoAI only produces a black screen as output, both in Detail and Fidelity tuned modes.

Latest logfile (orobably not useful, timestamp is older than the time I encountered the problem): 2023-08-07-14-23-38-Main.tzlog (1.9 MB)

Steps to reproduce issue:

1. Open a Full-HD 4:3 source
2. Enable enhancement without scaling (100% output size)
3. Choose Theia model for enhancement (either mode will produce the same result)

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Topaz Video AI v3.9.9 on Windows (Server 2020)

[ida.topazlabs]

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[norman.roscher84]

Hello!

I think it was a driver related problem within Windows.
A short time later, I was experiencing the same issue with Artemis, so I rebooted and did not have any difficulty since. Theia works as well now.