Theia Model broken

Topaz Video AI Bugs and Issues
1

When selecting the Theia Model, VideoAI only produces a black screen as output, both in Detail and Fidelity tuned modes.

Screenshot.PNG
Screenshot.PNG1920×1080 85 KB

Latest logfile (orobably not useful, timestamp is older than the time I encountered the problem): 2023-08-07-14-23-38-Main.tzlog (1.9 MB)

Steps to reproduce issue:

  1. Open a Full-HD 4:3 source
  2. Enable enhancement without scaling (100% output size)
  3. Choose Theia model for enhancement (either mode will produce the same result)

Topaz Video AI v3.9.9 on Windows (Server 2020)

1 Like
2

Can you share this specific file with me? You can securely submit your files(s) to our Dropbox using the link below. Please be sure to send me a note to let me know you sent something.

Submit File to Dropbox

3

Hello!

I think it was a driver related problem within Windows.
A short time later, I was experiencing the same issue with Artemis, so I rebooted and did not have any difficulty since. Theia works as well now.

1 Like