The program will not let me choose all or first image in order to save

Finished with editing 4 images. When I am finished the program would not let me choose first image to save. When I tried to save all it showed 5 images instead of 4. When starting to save it froze.
2024-01-11-12-21-14.tzlog (3.8 MB)

Screenshot:

Now I have to start all over…

Ketil

I’ve reviewed your logs, and it seems that you’re missing several model files for download. This issue might have been prevented during the download process.

To address this, disable any antivirus, firewall, VPN, or proxy software that might be active on your computer. These tools are sometimes known to interfere with the installer’s ability to download the model files.

Then rerun the installer. You can download a new installer from the downloads page directly :

Topaz Labs Download Page

If you are still experiencing problems please reach out to us at the following link:

Topaz Labs | Support Page

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