The program does not load any videos or work in any way after I updated to the latest version

thejrtagency · July 11, 2024, 1:48pm

I updated the software to the latest version. Now it doesn’t load any videos or does anything beyond the browse screen.

kyle.topazlabs · July 11, 2024, 5:17pm

Are you able to upload the logs for review?

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

You can also send these directly to the support staff if you want. help@topazlabs.com

system · September 9, 2024, 5:17pm

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