The program does not increase the image size

Since my update (v7.4.4), the program doesn’t seem to work at all. I’m currently trying to increase the image size and it says it’s done, but there’s literally no difference. I’m using the program on Win11

@lukasz.matlak

Hey Łukasz,

Thanks for the message! If Gigapixel says it’s done but you’re not seeing any difference in the export image, it could be that the changes are subtle, especially with high-quality images. A few quick checks might help:

  1. Check the demensions: Right-click the image file, go to Properties > Details (or Get Info on macOS), and see if the dimensions have actually increased.

  2. Zoom in: On previously high-quality images, the enhancements may be subtle. Try zooming in to see if edges or fine details look sharper.

  3. Export settings: Double-check that your export settings are set correctly.

If everything looks right but it still seems off, feel free to reach out to us at help@topazlabs.com. We’ll get it sorted!

Cheers,