The new update isn't good for me - how can I go back?

I just updated AI again and the changes are making my photos terrible… changing faces and eye colours that are all wrong. Can I go back to the older versions?

Steps to reproduce issue:

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Topaz Photo AI [v1.x.x] on [Windows/Mac]

I think you can click on a version here and go back to and older one. I did yesterday.

@heidi.grace-4134 Can I have an example image and the filter config to reproduce this? Thanks!

Thank you, when I clicked to update it today it said there were 9 updates since I did them last time. Should/Can I count back 9 to find the one that worked better?

That’s kind of greek to me… I didn’t choose things on my own at first - I just let it run things on its own - but after the 9 updates my photos were wonky. The faces changed and it created its own eye colours for the images (it gave my photo bright blue eyes - and I’ve never had blue eyes) and it smooshed the faces too so it was bizarre and somewhat jolting. I get better results using the separate software (denoise, sharpen, etc) on their own but it’s so time-consuming. I want AI to work but it’s just not as good as the others and it’s impossible to customize the right way (like add a face that it did not find) or allow me to use a slider for each adjustment. Wish I could help more but for now this is all I can share.

If you have examples that would help us figure out what the issue is and improve it for your needs.

Are you able to share the images? We can process them using Autopilot (which is what it sounds like you are doing as well) and compare to the original.

You can securely submit your image(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
Dropbox File Request

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