[If you are posting a new bug, please include the following]
- Going from 720 to 1080 is giving me a resolution error.
I have tried many models and repaired with a reinstall and no good.
Help.
We will need to see the logs to check what error you are getting in the app and what is causing it. Can you send the logs and your system profile report to the support team? help@topazlabs.com
How To Obtain Your System Profile (Windows)
How To Obtain Your System Profile (Mac)
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
