The latest update will not load

Trying to install the latest 2 updates but they will not load. I am logged in. rebooted laptop (high end Dell, Windows 11) to no avail. I have sed Topaz for over a year with no previous problems. I have rebooted twice now.
Steps to reproduce issue:

  1. Step 1 Notice appeared there are 2 updates, clicked on it
  2. Step 2 Notice appeared to update, clicked on that
  3. Step 3 Program crashed

Topaz Photo AI [v2.3.2] on [Windows]

Have you attempted to download it locally and install it?

If you are having challenges updating through the software itself simply download the latest version and install it locally. Others have had the same challenge and this has resolved it for them.

All the releases can be found here and downloaded for both Mac and Windows in the first post.

Thanks Matt. That’s just what I did and it worked fine, but I didn’t like the extra frustration that the update process caused. Hopefully it will be fixed.

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