The application is not loading

[tali.appel]

i can’t open the application on my macbook pro it is not opening fully
i don’t know what to do
this is my computer

2.6 GHz 6-Core Intel Core i7
AMD Radeon Pro 5300M 4 GB
Intel UHD Graphics 630 1536 MB
16 GB 2667 MHz DDR4
mac pro
[If you are posting a new bug, please include the following]

1. The bug / behavior you have encountered
2. Your system profile
3. Your log files (Help > Logging > Get Logs for Support)
4. Any screenshots as necessary

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[tali.appel]

logsForSupport.zip (116.8 KB)

[margaux.topazlabs]

Can you try to delete any existing project files:

Documents > Topaz VideoAI Projects

Then try opening the app again?