Test it, please!

I have many Ps plugins and Topaz Photo AI is the only one that behaves poorly. The TPAI Plugin window often is in the way, or will not close once I’ve finished with Photo AI. Do you people not know how to test software yourself. I am not going to run tests for you, that’s your job. I’m paying for support and I expect you to do your job and test and then fix problems.

In case you are interested, this problem has occurred on the past several versions and I’m running the Photo AI as a Photoshop plugin on Windows 10.

Please follow the steps below to reset your Photoshop plugin.

  1. Close Photoshop fully.
  2. Run the Topaz Photo AI installer again. Get a new one from the downloads page: Topaz Labs Downloads
  3. Open Photoshop Elements and check the File > Automate > Topaz Photo AI plugin again.

Let me know if those steps get it working again.

Topaz Labs Documentation | Topaz Photo AI | Plugin | Photoshop & Photoshop Elements

If you are still experiencing problems please reach out to us at the following link:

Topaz Labs | Support Page

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