Topaz AI suite (photo and video) has suddenly started crashing my computer when using my GPU. I’ve tried different versions of the software, and tried rolling back a years worth of drivers. The problem still persists.
Microsoft Windows 10 Pro
10.0.19045 Build 19045
Nvidia Quadro RTX 8000
AMD Ryzen Threadripper 3990X 64-Core Processor, 2900 Mhz, 64 Core(s), 128 Logical Processor(s)
Installed Physical Memory (RAM)|64.0 GB
Total Physical Memory|63.9 GB
Available Physical Memory|53.1 GB
Total Virtual Memory|81.9 GB
Available Virtual Memory|68.8 GB
If older versions that worked before now crash as well then this is likely a problem with your PC, sounds like a hardware problem, e.g. an aging power supply.
It could, of course, also be a damaged windows, so I’d suggest setting up a fresh windows installation (maybe on a separate disk) and then just install TVAI on that to rule out some misbehaving drivers
Can you please post your logs and your full system profile?
How To Obtain Your System Profile (Windows)
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.