I have a new MS Surface Pro and installed my Topaz software. My workflow utilizes smart objects where I apply Topaz apps. I tried to use Sharpener AI as a smart object, the app initiated but then immediately closed, returning me back to my PS smart object layer. The same happened when I tried to use Denoise AI.
Do I need to make some other changes that I’m unaware of? This is the same process I use on my desktop PC with no issues at all.
Don, you were incorrect in your assessment of my issue. When you read through the rest of the thread, WanlopN was able to help me after he was able to troubleshoot a similar issue. By changing the computer color management profile, we were able to use Denoise AI and Sharpen AI inside of PS CC as smart objects like I would normally do on my desktop pc.
It is good that changing the internal ICC Profile helps it run Topaz products but doesn’t detract from the statement that if you have an alternative high performance GPU, as I believe some versions have on their dock, you need to use that. Technical specifications are here:
I asked for and was given access to the Google Drive file. I downloaded the file, followed the instructions and now using my Surface Pro 7 to edit raw photos in Lightroom Classic & apply final noise reduction and sharpening to keepers using Topaz Denoise AI as a plugin. And, it’s reasonably fast. I now have a mobile workflow in the field. Thanks for researching & providing a solution.